Privacy policy

Last updated: 10 October 2026. This English version is provided for convenience; if there is any discrepancy, the Spanish version prevails.

I. Privacy and data protection policy

In accordance with current legislation, Hawser (also referred to as the “Website”) undertakes to adopt the technical and organisational measures required for a level of security appropriate to the risk of the data collected.

Laws covered by this privacy policy

This privacy policy complies with current Spanish and European legislation on the protection of personal data on the internet. In particular, it complies with:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
Royal Decree 1720/2007 of 21 December approving the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

Owner: Javier Benítez Merino (trade name: Hawser)

Tax ID (NIF): 54059715D

Address: Av. Trinidad, 48, 38204 San Cristóbal de La Laguna, Santa Cruz de Tenerife (Spain)

Phone: +34 822 11 03 91 · WhatsApp: +34 689 71 48 25

Email: contacto@hawser.es

Record of personal data

In accordance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Hawser through the forms on its pages will be added to and processed in our files in order to facilitate, speed up and fulfil the commitments established between Hawser and the User, to maintain the relationship established in the forms the User fills in, or to respond to a request or enquiry from the User. Likewise, in accordance with the GDPR and the LOPD-GDD, unless the exception in article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data is subject to the following principles set out in article 5 of the GDPR and in article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights:

Lawfulness, fairness and transparency: the User’s consent will be required at all times, after fully transparent information about the purposes for which the personal data are collected.
Purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
Data minimisation: only the personal data strictly necessary for the purposes for which they are processed will be collected.
Accuracy: personal data must be accurate and always kept up to date.
Storage limitation: personal data will only be kept in a form that allows the User to be identified for as long as necessary for the purposes of the processing.
Integrity and confidentiality: personal data will be processed in a way that guarantees their security and confidentiality.
Accountability: the data controller is responsible for ensuring that the above principles are complied with.

Categories of personal data

The only categories of data processed by Hawser are identification data. Under no circumstances are special categories of personal data, within the meaning of article 9 of the GDPR, processed.

Legal basis for processing personal data

The legal basis for processing personal data is consent. Hawser undertakes to obtain the User’s express and verifiable consent to the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.

Whenever the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed if completing any of the fields is mandatory because the data are essential for the operation in question.

Purposes for which personal data are processed

Personal data are collected and managed by Hawser in order to facilitate, speed up and fulfil the commitments established between the Website and the User, to maintain the relationship established in the forms the User fills in, or to respond to a request or enquiry.

The data may also be used for commercial purposes of personalisation, for operational and statistical purposes and for activities within Hawser’s business purpose, as well as for data extraction and storage and marketing studies in order to tailor the Content offered to the User and to improve the quality, operation and navigation of the Website.

When the personal data are obtained, the User will be informed of the specific purpose or purposes for which they will be processed; that is, of the use or uses that will be made of the information collected.

Retention periods

Personal data will only be kept for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 24 months, or until the User requests their erasure.

When the personal data are obtained, the User will be informed of the period for which they will be kept or, where that is not possible, of the criteria used to determine that period.

Recipients of personal data

The User’s personal data will be shared with the following recipients or categories of recipients:

OVH Hispano S.L. (OVHcloud group), with registered address at C/ Luchana 23, 1ª planta, 28010 Madrid (Spain): hosting of the website and of the server that receives the contact forms.
Google Ireland Limited, with registered address at Gordon House, Barrow Street, Dublin 4 (Ireland): corporate email (Google Workspace), where requests and messages are received, and, only if you accept the corresponding cookies, Google Analytics and Google Ads.

Should the data controller intend to transfer personal data to a third country or an international organisation, the User will be informed, at the time the personal data are obtained, of the third country or international organisation to which the data are to be transferred, and of the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In accordance with article 8 of the GDPR and article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, only people over the age of 14 may lawfully consent to Hawser processing their personal data. For minors under 14, the consent of their parents or guardians is required, and the processing will only be lawful to the extent that they have authorised it.

Confidentiality and security of personal data

Hawser undertakes to adopt the technical and organisational measures necessary, according to the level of security appropriate to the risk of the data collected, to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, in both directions, is fully encrypted.

However, because Hawser cannot guarantee that the internet is impregnable or that hackers or others will never fraudulently access personal data, the data controller undertakes to notify the User without undue delay of any personal data breach that is likely to result in a high risk to the rights and freedoms of natural persons. In line with article 4 of the GDPR, a personal data breach means a breach of security leading to the accidental or unlawful destruction, loss or alteration of, or unauthorised disclosure of or access to, personal data transmitted, stored or otherwise processed.

Personal data will be treated as confidential by the data controller, who undertakes to inform its employees, associates and anyone to whom the information is made accessible of this confidentiality, and to guarantee through a legal or contractual obligation that it is respected.

Rights arising from the processing of personal data

The User may exercise the following rights recognised in the GDPR and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights against Hawser, as data controller:

Right of access: the User’s right to obtain confirmation as to whether or not Hawser is processing their personal data and, if so, to obtain information about the specific personal data and the processing that Hawser has carried out or is carrying out, including, among other things, the information available on the origin of the data and the recipients of any communications made or planned.
Right to rectification: the User’s right to have personal data that are inaccurate or, taking into account the purposes of the processing, incomplete, corrected.
Right to erasure (“the right to be forgotten”): the User’s right, unless current legislation provides otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent and there is no other legal basis for the processing; the User objects to the processing and there are no overriding legitimate grounds to continue it; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data were obtained through a direct offer of information society services to a child under 14. In addition to erasing the data, the data controller, taking into account the available technology and the cost of implementation, must take reasonable steps to inform other controllers processing the personal data of the data subject’s request to erase any links to that personal data.
Right to restriction of processing: the User’s right to restrict the processing of their personal data. The User is entitled to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the data controller no longer needs the personal data but the User needs them to make claims; or the User has objected to the processing.
Right to data portability: where the processing is carried out by automated means, the User has the right to receive their personal data from the data controller in a structured, commonly used and machine-readable format, and to transmit them to another controller. Where technically feasible, the data controller will transmit the data directly to that other controller.
Right to object: the User’s right to have Hawser not process their personal data, or stop processing them.
Right not to be subject to a decision based solely on automated processing, including profiling: the User’s right not to be subject to an individual decision based solely on the automated processing of their personal data, including profiling, unless current legislation provides otherwise.

The User may therefore exercise their rights by writing to the data controller with the reference “RGPD-www.hawser.es”, stating:

The User’s full name and a copy of their ID document. Where representation is permitted, the representative must also be identified in the same way, together with the document proving the representation. The copy of the ID document may be replaced by any other legally valid means of proving identity.
The request, with the specific reasons for it or the information to which access is sought.
An address for notifications.
The date and the applicant’s signature.
Any document supporting the request.

The request and any accompanying documents may be sent to the following postal address and/or email:

Postal address: Av. Trinidad, 48, 38204 San Cristóbal de La Laguna, Santa Cruz de Tenerife (Spain)

Email: contacto@hawser.es

Links to third-party websites

The Website may include hyperlinks or links to third-party web pages other than Hawser’s, which are therefore not operated by Hawser. The owners of those websites will have their own data protection policies and are, in each case, responsible for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or a breach of current regulations in the way their personal data are being processed, they have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State where they habitually reside, work or where the alleged infringement took place. In Spain, the supervisory authority is the Spanish Data Protection Agency (www.aepd.es).

II. Acceptance of and changes to this privacy policy

The User must have read and agree with the conditions on the protection of personal data contained in this Privacy Policy, and must accept the processing of their personal data, so that the data controller can process them in the manner, for the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.

Hawser reserves the right to change its Privacy Policy at its own discretion, or as a result of a change in legislation, case law or the doctrine of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to check this page periodically to keep up to date with the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.